DRAFT for review. These terms are not in force yet.
1. General provisions
- The shop runs on ciernots.pl and in the game ZaronOT.pl. The seller is [company name, address, tax ID].
- Contact for purchases and complaints: [shop e-mail address].
- Prices are in Polish zloty (PLN) and include tax.
2. Zaron Coins and items
- Zaron Coins are an in-game currency. Rate: 1 coin = 0.10 PLN. Coins cannot be exchanged back for money.
- Coins, bundles and cosmetics (mounts, outfits, auras) are bound to the account and carry over between seasons.
- Shop items go to the character's Store inbox and cannot be traded.
3. Payments
- Payments are handled by Stripe (BLIK, Przelewy24, card, Apple Pay, Google Pay). We do not store card data.
- Coins are added once the operator confirms the payment, usually within seconds. A bundle ordered on the website arrives when the chosen character logs in.
4. Withdrawal and refunds
- Before paying you request immediate delivery of digital content and acknowledge losing the right of withdrawal.
- We do not refund coins or items already used in the game.
- If coins or a bundle did not arrive, write to us within 14 days. We reply within 14 days.
5. Account and game rules
- Breaking the server rules can get the account banned. A ban does not entitle you to a refund for purchases on that account.
- Matters not covered here are governed by Polish law.